Shipping & Returns

We have a 30-day return policy on most non-custom products

To be eligible for a return, your item(s) must be in its original condition with accessories, manuals, and original packaging.

You may call our offices at (218) 736-7000 or email customerservice@kieferauctionsupply.com to receive authorization.

All issued refunds will be for merchandise only; shipping costs are non-refundable.

Exceptions / non-returnable items

Custom products (such as special orders or personalized items) and items not in an appropriate condition for resale will not be eligible for a refund.